Tommy Strand
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Articles
Recent activity by Tommy Strand-
Add participant and create task in the Resource Planner
How do I add a task in the Resource Planner? Open the Resource Planner (navigate to Orders → Resource Planner → Show). Find the order in the order panel. Drag it to the desired employee row and tim...
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Update a checklist to the latest version
Why does a checklist need to be updated? Checklists that have templates included in Handyman Office sometimes need to be updated to new versions.This can be due to new regulations or rephrasing fro...
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Create new checklist
When do I need a new checklist? Sometimes you find yourself in a situation where there is a need to create new checklists in Handyman Office.Some suppliers have specific inspection forms that come ...
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Create circuit lists in Handyman Mobile
What is a circuit list in Handyman Mobile? Mobile users can create a circuit list directly from the app.This function requires that the circuit list is included in the company license. How do I cre...
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Change a user's password in Handyman
Who can change passwords for other users?Any Handyman Office user with access to Configuration → User can change passwords for other users. Access is controlled by user profiles — contact your syst...
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Assigning categories to equipment
Why assign categories to equipment?Equipment categories provide a structured way to classify your equipment — for example by equipment type, location, or maintenance regime. Categories make it easi...
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Fix a database upgrade error in Handyman Office
What does this error mean?During a Handyman Office upgrade, the installer updates both the application files and the Handyman database schema. If you see red crosses or an error message, it means t...
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Upgrade Handyman Office to a new version
IntroductionAnyone can upgrade Handyman Office either manually or automatically through automatic updates. However, we would recommend that you seek help from an IT partner or GSG Handyman if you h...
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Fix the issue where a trip cannot be added to an order
What is the symptom? You can see the electronic travel log and your recorded trips in Handyman Mobile, but when you select a trip to assign to an order, the order picker (the checkmark icon at the ...
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Fix the issue where the travel log is not visible on mobile
Why is the travel log not showing?Even when the Travel Log license is active, the feature must be enabled at you profile level and the device must have location permissions granted. Both conditions...