Tommy Strand
- Total activity 1996
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 1912
Articles
Recent activity by Tommy Strand-
Use Events for internal and external communication
What communication scenarios can Events handle?Events support one-way automated communication in three directions: To customers — notify customers when a technician is scheduled, confirm order com...
-
Link events to order categories
Why link Events to order categories?When a particular type of order always requires the same Event — for example, a service order always triggers a customer notification email — it is more efficien...
-
Add participant and create task in the Resource Planner
How do I add a task in the Resource Planner? Open the Resource Planner (navigate to Orders → Resource Planner → Show). Find the order in the order panel. Drag it to the desired employee row and tim...
-
Update a checklist to the latest version
Why does a checklist need to be updated? Checklists that have templates included in Handyman Office sometimes need to be updated to new versions.This can be due to new regulations or rephrasing fro...
-
Create new checklist
When do I need a new checklist? Sometimes you find yourself in a situation where there is a need to create new checklists in Handyman Office.Some suppliers have specific inspection forms that come ...
-
Create circuit lists in Handyman Mobile
What is a circuit list in Handyman Mobile? Mobile users can create a circuit list directly from the app.This function requires that the circuit list is included in the company license. How do I cre...
-
Change a user's password in Handyman
Who can change passwords for other users?Any Handyman Office user with access to Configuration → User can change passwords for other users. Access is controlled by user profiles — contact your syst...
-
Assigning categories to equipment
Why assign categories to equipment?Equipment categories provide a structured way to classify your equipment — for example by equipment type, location, or maintenance regime. Categories make it easi...
-
Fix a database upgrade error in Handyman Office
What does this error mean?During a Handyman Office upgrade, the installer updates both the application files and the Handyman database schema. If you see red crosses or an error message, it means t...
-
Upgrade Handyman Office to a new version
IntroductionAnyone can upgrade Handyman Office either manually or automatically through automatic updates. However, we would recommend that you seek help from an IT partner or GSG Handyman if you h...