What is basic data in Handyman Mobile?
Basic data is reference information stored locally on your device so you can work offline. It includes:
- Price lists — Product and service prices for your department
- Customer list — Customer records you can access without a network connection
- Store content — Inventory data from stores you have access to
- Documents — Files and attachments relevant to your user and department
This data reflects what was current at your last synchronisation. Clear and re-download it when you notice outdated or incorrect information.
How do I clear and refresh price lists?
- Go to Settings → Basic data
- Tap Clear pricelists
The price lists are removed immediately. A flag is set so the next synchronisation downloads fresh pricing data from the server. Updated prices appear in the app after synchronisation completes.
How do I clear and refresh the customer list?
- Go to Settings → Basic data
- Tap Clear customer list
The customer list is removed immediately and re-downloaded on the next synchronisation. Use this when customer information appears incorrect or when your access rights to customers have changed.
How do I refresh store content and documents?
- Go to Settings → Basic data
- Select the checkbox Replace store content and documents on next synchronisation
- Perform a synchronisation
Handyman Mobile downloads fresh store content and documents during the next synchronisation. The checkbox clears automatically once complete.
When should I clear basic data?
- Incorrect prices — Products show wrong prices or prices are missing
- Customer access changes — Your manager updated which customers you can see
- Inventory discrepancies — Vehicle store quantities differ from what you physically have
- Document errors — Attachments fail to open or show errors
- After a system update — Your administrator advises refreshing data after major changes