What is an internal order?
An internal order is used for work carried out within your organisation that does not need to be sent to an external accounting or ERP system. Unlike work orders, internal orders are never exported from Handyman.
Typical uses include maintenance of company-owned premises or equipment, internal projects, and tasks requiring time or material tracking that are not billable to a customer.
How do I create an internal order?
In Handyman Office, go to Order → New internal order (CTRL+F1) and complete the order wizard. All fields, participants, tasks, materials, and hours registration work exactly as on a work order. See New Work Order for a full walkthrough.
How is an internal order different from a work order?
- Not exported to ERP — hours and materials remain in Handyman only
- Not invoiceable — cannot be invoiced to an external customer
- Same field workflow — Handyman Mobile users handle internal orders exactly like regular orders