Highlights

• Resource Planner Improvements
  • Faster re-planning of tasks
  • Possibility to set a task as agreed with the customer to lock for unwanted re-planning
  • Easier selection of zoom level in the timeline
  • Several other enhancements. See details below.
    
    
• Optimized Report performance
  • Faster report viewing
  • Much faster update of the report management page
    
    
• New NHO Elektro checklists (For Norwegian customers)
  • The new checklists from NHO Elektro are available for NHO members to use.
  • Please update your checklists as soon as possible to comply with the officially approved documentation requirements. See this guide for how to start using the new checklists.
    
    
• Send SMS with personalized sender name
  • We now support “Sender ID” to make your SMS communication more personalized
    
    
• New online info on the login screen
  • When starting Handyman, you will see live announcements from Handyman

Several other changes and improvements have been made as well. Please see below for more details.

 

Resource planner

We have introduced many enhancements to the Resource planner to make planning and re-planning faster and more intuitive. 

 

Change participant via Edit Task dialog.

You can now select a new participant for the task by double-clicking on the task and selecting a new participant in the name field.

 

Quickly accept tentative tasks

Now, a tentative task can be accepted by right-clicking on the task and choosing the first menu item.

 

 

Set tasks as agreed with the customer

When a date and time are agreed upon with a customer, the task can be locked for re-planning with this option. It will remain locked until it is manually unlocked. 

On Handyman Mobile, this will also be indicated on the task with a lock icon, and re-planning will be locked there, too.

 

 

Added function for splitting multi-day tasks into several full-day tasks

Multi-day tasks can be divided into one task daily for easier planning and re-planning of individual days if necessary.

Prerequisite - start/end time has to be within specified working hours.

A new resolution selector quickly switches between resolutions in the timeline view.

Choose the desired options and click on the calendar to change the resolution.

 

Select different column widths with the mouse wheel

Hold the CTRL button when using the mouse wheel to change the column width quickly. 

 

Other improvements

Better visibility of holidays and outside working hours

Weekends, outside working hours, and holidays in the planner are now more accessible.

 

Quickly move to the planner with the newly created order

When a new order is created from the planner, move back to the planner with a new order in focus using the "Save and plan" button in the order creation screen.

 

The updated task edit dialog has more order information available

We have added more order and customer-related info to the task edit dialog.

• Requested start or finish date from the customer
• Estimated time for the order
• Comment from the customer information
  
  

Reports performance

Faster report loading

All reports now load much faster. Up to 40% speed increase.

Report management and editing

Much faster when updating the report tree structure and publishing report versions. Old versions of built-in reports are removed

 

NHO Elektro checklists and report layouts

This version includes new report layouts for the Declaration of Conformity, NHO Elektro checklists, and Circuit list. 23 new checklist templates are available. Please follow the instructions here to upgrade your checklist. These checklists are exclusive for NHO Elektro members, except the "5—sikre" checklist, Declaration of conformity, and Circuit list, which are available for all.

 

Send SMS with personalized sender name

Our new SMS provider supports text-based sender IDs, which means that when you communicate with your customers via SMS, your company name (or department) will appear as the sender.

This is for our customers using the Event and Activity Notifications modules. The sender ID is automatically filled in from your company name, but it might need adjusting due to the 11-character limitation. This can be done under System -> Settings -> SMS Gateway -> SMS sender ID. Additionally, some technical info needs to be configured. Please get in touch with Handyman Support to get help with this configuration. For Handyman Cloud customers, this configuration is already complete.

 

Info bar in the login screen

We introduce live news from Handyman with colored text indicating if it's general information (Blue), important notice (Yellow), or critical warnings (Red). 

• One goal is to ease communication by providing information regarding maintenance hours when the application is inaccessible.
• With 9.8.6, the messages will only be available for our cloud version. A later version might introduce this to all customers.

 

Order

Order List

Edit multiple orders - new option to set multiple orders to free in one operation.

 

Service module

• Equipment placed column available in the equipment list
  
• Refresh content using F5 in the service-plan

 

Other improvements

• French language support in Handyman Office
• Invoice list speed is improved
• XML import reads files faster
• Faster downloading of checklist templates
• The Cenika heating products checklist is updated
  • Get new templates in checklist configuration