What is Handyman?
Handyman is a field Service Management system available in two deployment options:
- Handyman Cloud — infrastructure operated by GSG Handyman. This Quick Start guide is based on Handyman Cloud.
- On-premises installation — your IT department manages the infrastructure.
Every Handyman system requires three components:
- Handyman Server — provided via Handyman Cloud by GSG Handyman
- Handyman Office — the desktop app for dispatchers and service managers, installed via the Microsoft Store (Cloud) or by your IT department (on-premises)
- Handyman Mobile — the app for service technicians, installed via Google Play Store, Microsoft Store, or Apple App Store
How do I install Handyman Office?
Follow the article Install Handyman Office for Handyman Cloud to complete the installation. For on-premises installations, contact your IT department.
Do I need to set up an ERP integration before continuing?
If you use Handyman with an ERP, merchandise management, or accounting system, set up that integration before continuing with this Quick Start guide. The remaining steps assume you are running Handyman without an ERP integration.
If you use Lexware, follow the Quick Start Lexware integration guide first. Depending on your integration, you must create master data such as customers, items, and Cost Elements in your ERP system — not in Handyman Office.
How do I start Handyman Office for the first time?
Follow the article Start Handyman Office for Handyman Cloud.
When you log in for the first time, use the credentials provided by GSG Handyman. A System Administrator user is created automatically when your system is set up — log in as this user to complete the configuration described in the remaining Quick Start parts. You can update this user with your personal details in later steps.
What comes next?
Continue with the remaining Quick Start parts in order:
- Part 2: Company-wide configuration
- Part 3: Creating article catalogues
- Part 4: Recruitment per department (optional)
- Part 5: Creating users for Handyman Office
- Part 6: Creating users for Handyman Mobile
- Part 7: Creating Cost Elements
- Part 8: Creating checklists (optional)
- Part 9: Creating order categories (optional)
- Part 10: Email sending