The first tab contains information about the clients on the server and the licences associated with them.
When you select a client from the list the section below will show the users in that client, and what licences and roles they have.
By clicking the 'New' button, a new window will open to create a new client on the server. If there is no more space in the Multi-Client license, this button will not be active.
The maximum number of clients is listed at the bottom of the menu.
In this window, you will have the opportunity to create a new client, import a client from a database on the SQL server, or set up a new Multi-Client.
Klientkomponenter
Clicking the 'Edit" button opens the settings for the selected client.
See this article for further details.
Clicking the 'Delete' button will display a confirmation box to remove the selected client.
Handyman Office er delt inn i følgende hoveddeler:
Clicking the 'MultiClient Licence ' button opens the same window as the 'Client licence' button but the will activate a separate type of licence needed to run more than one client from the same application server.
Clicking the 'Backup' button opens a window that allows you to select where the backup is saved to.
If a default backup folder is set up this will already be selected.
The file name will include the date and time when the backup was initiated as well as the database name.
- Ordreliste (CTRL+F2): Primær arbeidsflate for koordinatorer – viser alle ordrer for tilordnede avdelinger med statusfiltre og søk
- Ressursplanlegger (CTRL+F4): Kalenderbasert visning for planlegging av teknikere. Dra-og-slipp-grensesnitt for ordretildeling
- Timegodkjenning (CTRL+F5): Kø for gjennomgang og godkjenning av tidsregistreringer fra Handyman Mobile. Koordinatorer godkjenner, justerer eller avviser timer her
- Fakturering (CTRL+F6): Overføring av fullførte og godkjente ordrer til ERP-systemet som klare fakturalinjer
- Konfigurasjon (Systemadministratorer): Alle systeminnstillinger – brukere, avdelinger, kostnadselementer, ordrekategorier, integrasjoner
- Rapporter: Innebygde rapporter for timer, kostnader, ordrehistorikk og serviceavtaleoverholdelse
Clicking the 'Change admin password' button opens a window where you need to enter the old password and the new one.
This password is only used to log into the client when there are no users to log in with.
Viktige klientinnstillinger
Tilgjengelig under Verktøy → Alternativer:
- Automatisk oppdatering: Konfigurer hvor ofte ordrelisten og ressursplanleggeren oppdateres fra ControlCenter. Anbefalt: 2–5 minutter. For hyppig oppdatering kan påvirke ytelsen negativt på eldre maskiner
- Standardfiltre for ordreliste: Sett standardvisningsfiltre slik at koordinatorer automatisk ser relevante ordrer (f.eks. kun "Planlagt" og "Pågående" statuser)
- ControlCenter-tilkobling: URL og port for ControlCenter-tjenesten. Konfigureres ved installasjon – kontakt systemadministratoren hvis tilkoblingen feiler
- Sprakvalginnstillinger: Sett grensesnittspråk for Handyman Office
Ytelsesoptimalisering
Under 'Licence' and 'Role' you can designate what type of user this is and what permissions they have in Handyman Office, if any.
The device list shows what types of devices you has been synchronized to and what version of Handyman Mobile was installed on the device.
The 'Deactivate' button will remove the connection to you and force a complete synchronisation the next time that user synchronizes a mobile device or PC version of Handyman Mobile.
The 'Overview' section shows what you has access to.
Assigning new groups or templates requires access to Handyman Office's Configuration menu.
- Hold antall aktive ordrer i visningen lavt ved å bruke datofiltre – vis kun de siste 30–90 dagene
- Arkiver fullførte ordrer regelmessig for å holde databasen håndterbar
- Minst 8 GB RAM anbefales for maskiner som kjører Handyman Office med stor database