This article answers common questions about the integration between Handyman and Fortnox, covering order creation, invoicing, employee setup, and article syncing between the two systems.
Why can't an employee log in to Handyman?
Every employee must have a unique email address set up in Fortnox, as this email address is used for login in Handyman. If login fails, check that the employee has a unique email address registered in Fortnox.
How are Orders created and registered in Handyman when using Fortnox?
Orders can be created in Handyman Office and Mobile with hours, cost, and material registrations.
What needs to be enabled in Handyman for this integration to work?
The Invoice module must be enabled in Handyman.
How does invoicing work between Handyman and Fortnox?
When an invoice is created in Handyman, it triggers an export of order lines with documents, which is sent to Fortnox. Fortnox then sends an acknowledged invoice receipt back to Handyman.
How are Articles handled between the two systems?
Articles in Fortnox represent both Salary codes and Material registrations.