This article answers common questions about the integration between Handyman and Contracting Works, covering how orders, time registrations, categories, and employee setup are synced between the two systems.
Why can't an employee log in to Handyman?
Every employee must have a unique email address set up in Contracting Works, as this email address is used for login in Handyman. If login fails, check that the employee has a unique email address registered in Contracting Works.
How does time and material registration from Handyman Mobile end up in Contracting Works?
Orders created in Handyman Mobile — including hours, costs, and material registrations — are synced to Handyman Office and exported to Contracting Works.
Do I need to create Orders manually in Handyman if an Order already exists in Contracting Works?
No. Orders created in Contracting Works are automatically imported into Handyman Office and Mobile as Orders via webhooks.
How are Projects handled between the two systems?
Projects in Contracting Works are imported into Handyman as Order categories.