By pressing the F3 key on the keyboard or clicking the Activity Log button on the bottom-left toolbar in Handyman Office, you can view the most recent updates to the order list. These updates are displayed in a list on the right side of the order view.
In this log it is possible to see origin of new orders and changes to existing orders.
The entries consist of five lines.
- The header displays the type of change that has been made.
- The creation date of the order.
- The name of the user who initiated the action.
- The order number and customer name.
- The date and time of the action.
At the top of this list, there is a number along with a date and time. The number indicates the total number of new entries in the log since the last update, and the timestamp shows the exact time of that update.
In the top right corner, there are three buttons. One is for refreshing the log to get the latest changes. Another button allows you to view changes specific to the order you have highlighted in the order list. The third button gives you access to the saved search function.
The saved search function allows you to create a search with specific criteria that can be used repeatedly. The criteria options include the following:
- The "Period" setting determines the time-frame for the search.
- The "What" setting defines the elements to track.
- The "Activity" setting has two parts:
- The first part specifies the type of change to track, such as changes, deletions, or new additions.
- The second part specifies the specific element to track, such as category, deviation, extra order categories, priority, start and finish dates, and whether it is a draft or not.
- The "Where" setting determines the source of the change, deletion, or addition.
- The "Who" setting allows targeting specific users.
- The "Order ID" can be either the ERP order number or the Handyman number. Multiple orders can be included by separating them with a comma.
- The "Installation ID" can be either the ERP number for the equipment or the Handyman number.
- The "Order favorites" checkbox turns the filter on and off.