As of Handyman Office version 10, MS SQL version older than 2016 is not supported. Handyman Office version 10 is scheduled for July 2022.
We also remind you that from 01.01.2020 we stopped support for MS SQL Server 2008. Read more here.
Why do we do this?
By removing compatibility with earlier MS SQL versions, we can take advantage of improved performance, better stability, increased security and new features. In addition, Microsoft will discontinue support on previous versions on an ongoing basis.
Based on the above, it is recommended that you do a version check of your MS SQL Server before you start with an upgrade of Handyman Office.
Questions & Answers
How do we know which version of MS SQL Server we have? If you have access to Handyman ControlCenter, you can see this under the tab «SQL Server»:
If you do not have access to Handyman ControlCenter, contact your ASP / IT provider.
We have older MS SQL server version than 2016, does that mean we do not get upgraded to Handyman Office version 10? Yes, that's right. Upgrade is only possible with MS SQL Server 2016 or later. When attempting to upgrade, you will be presented with an error message, and the upgrade will be canceled.
Can we upgrade MS SQL Server ourselves? Yes, but we recommend that the upgrade of MS SQL server is performed by GSGroup or qualified IT personnel. Note, if you try to upgrade on your own and it fails, contact GSGroup. Assistance is not covered by support and maintenance, and is invoiced by agreement.
We have MS SQL Server Standard, what do we do then? GSGroup only assists with upgrading MS SQL Server Express. To upgrade other versions, you must contact those from whom you purchased the license.
Can we move our database to another SQL installation? Yes, but the actual migration of the databases must be assisted by GSGroup. Contact us for a quote.
If you have MS SQL Server Express and want GSGroup to complete the upgrade of MS SQL Server and/or Handyman Office, contact Support by email: firstname.lastname@example.org for a quote.