To create a repair order, you need to select both a customer and a piece of equipment associated with that customer.
After selecting the customer and equipment, you choose the person responsible for invoicing and enter general information for the order.
Next, you classify the fault by providing a description from the customer and filling in relevant dates such as installation date, previous service date, previous repair date, and warranty expiration date.
Finally, you decide on the next steps for the newly created order.